Returns & Exchanges

At Oud Attar, we want you to be completely satisfied with your fragrance purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unopened packaging.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive a Return Authorization (RA) number.

2

Prepare the Package

Carefully pack the unused item in its original box and include a copy of your receipt to ensure the fragrance remains protected during transit.

3

Ship Back to Us

Affix the provided shipping label and drop off the package at any authorized carrier location; please retain your tracking number for reference.

4

Receive Your Refund

Once our quality control team inspects the returned bottle, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing